THE FIRST RESPONDER | Issue #6
At Clark St Homes, 64% of our qualified motivated-seller leads come in between 5pm and 9am. Not during business hours. When people can't sleep. If you're only picking up 9 to 5, you're not the first responder. You're not even in the race.
Ed's Take: You're Not First. That's Why You're Losing.
Most flippers and wholesalers think calling a lead back the same day is fast. It's not. By the time you call, you've already lost.
Here's the part nobody wants to hear. If you're closing less than 30% of your inbound motivated-seller leads, slow response is probably the biggest problem you don't know you have. The real players close 30% and up. A lot of operators sit at 8 or 9% and blame the leads.
Speed isn't about efficiency. It's about psychology. One study found 78% of people buy from whoever responds first. When you're first to reach a motivated seller, you do three things at once. You show them you've got your act together, which builds instant credibility. You set the tone for every conversation that comes after yours. And you get to come from a place of help instead of pressure.
That last one's the whole game. Most operators try to talk the seller into something. When a seller's already talked to you, and you led with "I want to help you solve this," every pitch after you feels wrong to them. You make your competition repulsive without saying a word about them. They already trust you, so they doubt everyone else.
You can't do that from second place. And motivated sellers don't reach out at 2pm. They reach out when the problem's gotten too big to ignore. At Clark St Homes, 64% of our qualified leads land between 5pm and 9am. If you're only available 9 to 5, you're not first. You're not even in the race.
From the Blog
Motivated Seller Scripts: Timing Beats Wording Every Time
A mediocre script delivered in 60 seconds beats a perfect script delivered two hours later. It's the same reason the after-hours seller is gone before you wake up. Timing beats everything.
This Week on Real Estate Underground
Episode 199: The SAFE Investing Method with Tom Dunkel (Eagle Capital Investments)
Tom's raised more than $50 million over 20 years by screening every deal through one framework instead of a gut feeling. Proof that the operators who win are the ones who do the boring discipline first.
Try This Week
Pull your last 30 inbound leads and write down the exact time each one came in. Then track how many of those leads you actually won, and when those winners came in. Did you close more from the deals that hit between 9 and 5, or the ones that came in between 5 and 9? If most of your leads landed after 5pm or before 9am, but most of your deals landed between 9am and 5pm, you just found a big hole in your lead gen and deal pipeline. Then pick one way to cover those hours: work the off-hours phone yourself, hire a VA on the other side of the world who can catch the call live, or put software like Elevista Connect on it to answer, qualify, and book the appointment for the next morning. Or accept 8-9% while the real players close 30% or better.
Curious what slow follow-up is actually costing you? Run the numbers.
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